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Do you know which customers offer you the most scope commercially?

By Zac de Silva | February 15, 2017

I recently read about a software company that had an average user value of $200 per month – a rather reasonable recurring income when you have more than 50,000 paying customers!   Curious, I researched another competing software company in the same sector, that had a like-for-like average user value of $35 per month on a […]

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What you can learn from a bad haircut

By Zac de Silva | February 7, 2017

(This article was first published in the Sunday Star Times and on stuff.co.nz on Feb 5, 2017)   The most successful companies are those who have a great base of repeat customers and get referrals of new customers from existing ones.   Obvious right? But I find many companies should be putting a bigger focus on […]

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Want to be successful in business? Here’s 5 more lessons

By Zac de Silva | February 1, 2017

(Originally published in the Sunday Star Times and on Stuff.co.nz)   There’s nothing like a new year to give you a new focus.   For 2017 I thought of ten points to concentrate on.   Following on from my first five points, here are the rest:   NUMBER SIX    What is your Uber or […]

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5 focus points to improve your business in ’17

By Zac de Silva | January 23, 2017

(As originally published in the Sunday Star Times and stuff.co.nz on January 22, 2017)   Like most people, I have been doing some thinking about the year ahead… I have ten things I would like to share with you which are my views on how to work towards a successful 2017. Do what you want […]

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Four things you should think about today

By Zac de Silva | January 23, 2017

(As published in the Sunday Star Times and online at stuff.co.nz on January 12, 2017)   What do you need to learn personally to be able to perform better in 2017? Nobody is perfect. Are you aware of your limitations and what’s holding you back? When did you last truly get real feedback on what […]

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